How to ship with us — 6 steps
Bought from China already? Leave the logistics to us, we handle the entire shipping process from your supplier to pickup at our destination warehouse or directly to your door where available.
1 · Send Your Order Details
Send your Commercial Invoice, Proforma Invoice, or Packing List. Don't have one? Simply send your product list, total weight (KG), total volume (CBM), and destination.
2 · Receive Your Quote
We'll calculate your shipping and logistics costs and send you a clear quotation in USD.
3 · Get Your Client REF
We'll create your permanent client reference code in the format CL-YYMMDD-12345 (e.g. CL-260701-70128). This unique REF identifies you as our client and must be used on all future shipments.
4 · Send Our Warehouse Instructions
We'll provide our China warehouse address, supplier instructions in Chinese and English, and your client REF for your supplier.
5 · We Receive & Ship
We receive your goods at our China warehouse, verify them, consolidate multiple shipments when needed, and prepare them for export.
6 · Receive Your Goods
Collect your shipment from our destination warehouse or choose door-to-door delivery where available.
Every Carton Must Be Marked
- REF: Your Client REF (e.g. CL-260701-70128)
- CTN: Carton number (e.g. 2/5)
- DEST: Final destination (e.g. Port-au-Prince)
Important: Your Client REF stays the same for every order and helps us identify your cargo throughout our system. Cartons without a valid REF may be delayed or refused by our warehouse in China.